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1. We can ship order by Fedex, EMS, Rincos, Kpacket.
2. Shipping fee is charged based on box size.
Therefore, when you buy a big size doll stuff, shipping fee will be very high.
3. If you live in Euro and purchase less than 135 us dollar,
select Rincos shipping method because you do not need to pay VAT fee.
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If you find out damage of our dolls and doll stuffs, contact us within 1 week after receiving the packet. We do not accept return or exchange about doll and doll parts. But we can resend new doll parts to you when your doll is damaged in delivery.
Our E-mail: necking@naver.com , help@dollmore.net
Our Facebook ID: Eunyoung Lee (Dollmore)
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We provide Layaway Payment Method when buyer buy a doll or doll parts when order amount is higher than 200 us dollar.
There will be absolutely no refunds, exchanges, or changes about layaway order.
If you cancel your layaway order, you will lost all deposit that you have sent.
All purchase of layaway order is final.
We suggest you leave a memo about layaway terms when you make order, we will check your memo when we send Paypal invoice to you.
We will set partial payment option to the PayPal invoice of layaway order.
You can pay partial payment at that PayPal invoice link.
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* 참고 1 : 핸드 염색방식이다보니 제품마다 모두 색상의 위치나 진한 정도가가 다릅니다.
* 참고 2 : 헤어의 색상은 모니터나 핸드폰의 환경에 따라서 다소 다르게 느끼실수있습니다.
